Director, IT & IS Programs

Company: PayPal
Location: Scottsdale
Posted on: March 24, 2025

Job Description:

Job Title: Director, IT & IS ProgramsLocation: Chicago, Illinois, United States of AmericaJob DescriptionThe CompanyPayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.Job Description Summary:As a key leader within the Technology PMO, the Director of IT & IS Programs will oversee the successful delivery of technology initiatives across the CTO organization, ensuring alignment with business goals and strategic priorities. This role leads teams dedicated to high-impact technology programs, including technology infrastructure, information security, and developer platform engineering. The Director will drive cross-functional collaboration at all organizational levels to deliver results in our complex and dynamic environment.Key ResponsibilitiesInitiative Leadership:

• Ensure technology initiative alignment with organizational goals and objectives, including information security enhancements, infrastructure modernizations, M&A technology deliverables, and developer platform engineering.
• Partner with the Office of the CTO team throughout the demand management process to ensure the realization of value for investments.Stakeholder Management:
  • Build and maintain strong relationships with stakeholders at all levels, including team members, senior leadership, and external partners.
  • Serve as a trusted advisor to business leaders, providing insights and updates on program progress, risks, and outcomes.
  • Facilitate effective communication channels to ensure stakeholder alignment and expectations management.Cross-Functional Team Management:
    • Lead cross-functional teams across boundaries, fostering collaboration between technology, business units, and external vendors.
    • Establish and promote shared accountability for program outcomes across diverse teams and stakeholders.
    • Champion a culture of continuous improvement, innovation, and operational excellence.Leadership and People Management:
      • Manage and mentor a team of program managers across Technology Infrastructure, Information Security, and Developer Platforms.
      • Foster a high-performance culture, encouraging professional growth and development within the team.
      • Ensure clarity in roles, responsibilities, and deliverables for all team members.Strategic and Operational Execution:
        • Provide strategic direction for technology and security program delivery, balancing long-term vision with immediate execution needs.
        • Partner with Finance and Vendor Management teams to manage budgets, resource allocation, and vendor relationships.
        • Identify, mitigate, and manage program risks, ensuring timely resolution of issues.Required QualificationsEducation and Experience:
          • Bachelor's degree in Information Technology, Computer Science, Business Administration, or related field (Master's preferred).
          • Minimum of 10 years of experience in program management, with at least 5 years in leadership roles overseeing IT and/or information security programs.
          • Proven experience in managing technology delivery for mergers and acquisitions.Skills and Competencies:
            • Strong leadership and team-building capabilities, with experience managing cross-functional and geographically distributed teams.
            • Demonstrated expertise in stakeholder management, spanning operational teams to C-suite executives.
            • Exceptional ability to manage multiple, complex initiatives in parallel while maintaining focus on priorities and outcomes.
            • Advanced understanding of technology infrastructure, cybersecurity frameworks, and developer platforms.
            • Excellent communication, negotiation, and conflict-resolution skills.
            • Proficiency in project/program management methodologies, tools, and frameworks (e.g., Agile, Scrum, SAFe, Waterfall).Certifications (Preferred):
              • PMP (Project Management Professional), PgMP (Program Management Professional), or equivalent certification.
              • CISSP (Certified Information Systems Security Professional) or CISM (Certified Information Security Manager).
              • ITIL (Information Technology Infrastructure Library) certification.Key Attributes for Success:
                • Strategic thinker with a results-driven mindset.
                • Collaborative leader who inspires trust and fosters teamwork.
                • Adept at navigating ambiguity and adapting to shifting priorities.
                • Strong commitment to excellence and continuous learning.Compensation:The U.S. national annual pay range for this role is $118700 to $246290. Actual compensation is based on various factors including but not limited to work location, and relevant skills and experience.Work Environment:PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace.Commitment to Diversity and Inclusion:PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.
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Keywords: PayPal, Scottsdale , Director, IT & IS Programs, Executive , Scottsdale, Arizona