Customer Operations Specialist
Company: VirtualVocations
Location: Scottsdale
Posted on: October 20, 2024
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Job Description:
A company is looking for a Customer Operations Specialist,
Public Sector.
Key Responsibilities
Respond to customer product inquiries and resolve concerns related
to installation, operation, and compatibility
Document customer information and recurring technical issues to
support product quality and development
Facilitate discovery sessions, product overviews, and training
independently
Required Qualifications
3+ years of experience in customer service and/or technical support
roles
Strong proficiency in Salesforce, Microsoft Excel, HTML, and basic
SQL
Self-motivated with the ability to work independently
H.S. diploma/GED required
B.S. or B.A. degree highly preferred
Keywords: VirtualVocations, Scottsdale , Customer Operations Specialist, Other , Scottsdale, Arizona
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